SS
Sherene S
1 reviews | Active since Aug 2017
04 Sept 2024, 08:42
lawful payment deducted
i have been struggling to get through to affinity for about a week now. they have deducted payment from my account and it was suppose to go off at the end of septemeber only
Helpful (0)
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Replies (2)
Affinity Health's replyOfficial
04 Sept 2024, 08:58Good day Sherene,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced in reaching us.
We will investigate this matter immediately and ensure that it is resolved as quickly as possible, feedback will be provided to you with an update in due course.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced in reaching us.
We will investigate this matter immediately and ensure that it is resolved as quickly as possible, feedback will be provided to you with an update in due course.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply04 Sept 2024, 08:58
Official
Good day Sherene,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced in reaching us.
We will investigate this matter immediately and ensure that it is resolved as quickly as possible, feedback will be provided to you with an update in due course.
Kind Regards,
Affinity Health Management Team
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced in reaching us.
We will investigate this matter immediately and ensure that it is resolved as quickly as possible, feedback will be provided to you with an update in due course.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
16 Sept 2024, 14:27Good day Sherene,
We are pleased to confirm that contact was made with you and your premium refund has been successfully processed.
If you have any further questions or require additional assistance, please feel free to contact us.
Thank you for your continued support.
Kind Regards,
Affinity Health Management Team
We are pleased to confirm that contact was made with you and your premium refund has been successfully processed.
If you have any further questions or require additional assistance, please feel free to contact us.
Thank you for your continued support.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply16 Sept 2024, 14:27
Official
Good day Sherene,
We are pleased to confirm that contact was made with you and your premium refund has been successfully processed.
If you have any further questions or require additional assistance, please feel free to contact us.
Thank you for your continued support.
Kind Regards,
Affinity Health Management Team
We are pleased to confirm that contact was made with you and your premium refund has been successfully processed.
If you have any further questions or require additional assistance, please feel free to contact us.
Thank you for your continued support.
Kind Regards,
Affinity Health Management Team