MM
Motau M
1 reviews | Active since Apr 2019
29 Apr 2019, 15:59
Junior Cover Option
Great service provided by Tshegofatso Malatji. Junior cover option explained very well. Hopefully this experience will be carried out through the execution phase as well.
Helpful (0)
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Replies (3)
Affinity Health's replyOfficial
29 Apr 2019, 16:02Good Day Motau
Thank you for sharing your positive experience with Tshegofatso here on Hello Peter. We value your input and have relayed your communication through to Tshegofatso, and of course, she is extremely grateful for your kind words.
It is important for us as a service provider to acknowledge our employees who go out of their way to assist our valued members.
Kind Regards
The Affinity Health Management Team
Thank you for sharing your positive experience with Tshegofatso here on Hello Peter. We value your input and have relayed your communication through to Tshegofatso, and of course, she is extremely grateful for your kind words.
It is important for us as a service provider to acknowledge our employees who go out of their way to assist our valued members.
Kind Regards
The Affinity Health Management Team
Affinity Health's reply29 Apr 2019, 16:02
Official
Good Day Motau
Thank you for sharing your positive experience with Tshegofatso here on Hello Peter. We value your input and have relayed your communication through to Tshegofatso, and of course, she is extremely grateful for your kind words.
It is important for us as a service provider to acknowledge our employees who go out of their way to assist our valued members.
Kind Regards
The Affinity Health Management Team
Thank you for sharing your positive experience with Tshegofatso here on Hello Peter. We value your input and have relayed your communication through to Tshegofatso, and of course, she is extremely grateful for your kind words.
It is important for us as a service provider to acknowledge our employees who go out of their way to assist our valued members.
Kind Regards
The Affinity Health Management Team
MM
Motau M's updateReviewer Update
29 Apr 2019, 16:09A major area of improvement however for Affinity Health will be to improve your response times on your call centre (***. Before I got to Tshegofatso via the Chat I had been holding on the call for almost 8 minutes with no response.
MM
Motau M's update29 Apr 2019, 16:09
Reviewer Update
A major area of improvement however for Affinity Health will be to improve your response times on your call centre (***. Before I got to Tshegofatso via the Chat I had been holding on the call for almost 8 minutes with no response.
Affinity Health's replyOfficial
29 Apr 2019, 16:14Good Day Motau
Thank you for sharing your feedback with us and we will ensure that the relevant department is made aware of this.
We appreciate you taking the time to inform us as we are always striving to provide members with the service that they deserve.
Kind Regards
The Affinity Health Management Team
Thank you for sharing your feedback with us and we will ensure that the relevant department is made aware of this.
We appreciate you taking the time to inform us as we are always striving to provide members with the service that they deserve.
Kind Regards
The Affinity Health Management Team
Affinity Health's reply29 Apr 2019, 16:14
Official
Good Day Motau
Thank you for sharing your feedback with us and we will ensure that the relevant department is made aware of this.
We appreciate you taking the time to inform us as we are always striving to provide members with the service that they deserve.
Kind Regards
The Affinity Health Management Team
Thank you for sharing your feedback with us and we will ensure that the relevant department is made aware of this.
We appreciate you taking the time to inform us as we are always striving to provide members with the service that they deserve.
Kind Regards
The Affinity Health Management Team