JD
Johann D
1 reviews | Active since Sept 2020
25 Jun 2024, 22:59
Johann van Dalen
Very good medical aid except THAT ONE OF MY WORK COLEAGUES GOT REJECTED BY BOTH 2 ALPHA PARMACIES IN ERMELO (FOURIES/ ARIE NEL PARMACY & BYAD'S PARAMACY) IN ERMELO THAT SAID AFFINITY ARE VERY BAD WHEN IT COMES TO PAYMENT CLAIMS!!!
But otherwise it's a very good Medical Aid. All thanks to CLICKS in Ermelo that was the nearest Parmacy that was able to assit him with his Medication. That Affinity prescribed him with.
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Affinity Health's replyOfficial
26 Jun 2024, 08:20Good day Johann,
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you find our medical insurance to be very good overall.
However, we are concerned about the issue your colleague faced with the pharmacies in Ermelo.
Members have the option to contact the Customer Care Department to get assistance with a list of pharmacies that accept Affinity Health members and we trust that your colleague will not hesitate to get in touch with us in future.
We’re pleased to know that Clicks in Ermelo was able to assist your colleague with his medication. We strive to ensure all our members have a smooth experience and appreciate your understanding and patience.
Kind Regards
Affinity Health Management Team
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you find our medical insurance to be very good overall.
However, we are concerned about the issue your colleague faced with the pharmacies in Ermelo.
Members have the option to contact the Customer Care Department to get assistance with a list of pharmacies that accept Affinity Health members and we trust that your colleague will not hesitate to get in touch with us in future.
We’re pleased to know that Clicks in Ermelo was able to assist your colleague with his medication. We strive to ensure all our members have a smooth experience and appreciate your understanding and patience.
Kind Regards
Affinity Health Management Team
Affinity Health's reply26 Jun 2024, 08:20
Official
Good day Johann,
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you find our medical insurance to be very good overall.
However, we are concerned about the issue your colleague faced with the pharmacies in Ermelo.
Members have the option to contact the Customer Care Department to get assistance with a list of pharmacies that accept Affinity Health members and we trust that your colleague will not hesitate to get in touch with us in future.
We’re pleased to know that Clicks in Ermelo was able to assist your colleague with his medication. We strive to ensure all our members have a smooth experience and appreciate your understanding and patience.
Kind Regards
Affinity Health Management Team
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that you find our medical insurance to be very good overall.
However, we are concerned about the issue your colleague faced with the pharmacies in Ermelo.
Members have the option to contact the Customer Care Department to get assistance with a list of pharmacies that accept Affinity Health members and we trust that your colleague will not hesitate to get in touch with us in future.
We’re pleased to know that Clicks in Ermelo was able to assist your colleague with his medication. We strive to ensure all our members have a smooth experience and appreciate your understanding and patience.
Kind Regards
Affinity Health Management Team