SM
Sally M

1 reviews | Active since May 2009

12 Feb 2019, 14:41

Job Well Done!

What a pleasure dealing with Brave Nyirenda, so professional and helped me understand the process of Pre Authorization every step of the way. I am having surgery on Monday and am Happy I have 1 less thing to worry about. Thanks Brave!! Keep it up!

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Replies (1)
Affinity Health
Affinity Health's reply12 Feb 2019, 14:43
Official
Good Day Sally

 Thank you for your compliment and your valued feedback.
 
 We appreciate our members noticing the support and assistance our experienced Pre-Authorisation agents provide. 
 
 We strive to follow excellent customer service. 
 
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Brave is grateful for the special mention of the service she delivered to you.

Kind Regards
The Affinity Health Management Team