CB
Carmen B
1 reviews | Active since Aug 2013
01 Aug 2019, 10:30
Javian Fritz for Affinity Health
After a couple of hiccups to resolved my claim I was introduced to Javian Fritz the hospital claims supervisor who was extremely helpful and customer friendly. Javian managed to resolve all issues regarding my outstanding claims and went the extra mile to ensure that payments were done on time to avoid me being penalise by my bank.
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Replies (4)
Affinity Health's replyOfficial
01 Aug 2019, 10:47Good day Carmen
Thank you for taking the time to visit the Affinity Health Hello Peter page to share your positive sentiments with us.
It is always important to appreciate good service and take note of the time and effort taken to inquire into and resolve all details pertaining to your claim, for you to receive the highest quality service possible.
Please note that it would be most appreciated if it would have a higher star rating, in order to reflect the level of service received from Javian.
Kind regards
Affinity Health Management Team
Thank you for taking the time to visit the Affinity Health Hello Peter page to share your positive sentiments with us.
It is always important to appreciate good service and take note of the time and effort taken to inquire into and resolve all details pertaining to your claim, for you to receive the highest quality service possible.
Please note that it would be most appreciated if it would have a higher star rating, in order to reflect the level of service received from Javian.
Kind regards
Affinity Health Management Team
Affinity Health's reply01 Aug 2019, 10:47
Official
Good day Carmen
Thank you for taking the time to visit the Affinity Health Hello Peter page to share your positive sentiments with us.
It is always important to appreciate good service and take note of the time and effort taken to inquire into and resolve all details pertaining to your claim, for you to receive the highest quality service possible.
Please note that it would be most appreciated if it would have a higher star rating, in order to reflect the level of service received from Javian.
Kind regards
Affinity Health Management Team
Thank you for taking the time to visit the Affinity Health Hello Peter page to share your positive sentiments with us.
It is always important to appreciate good service and take note of the time and effort taken to inquire into and resolve all details pertaining to your claim, for you to receive the highest quality service possible.
Please note that it would be most appreciated if it would have a higher star rating, in order to reflect the level of service received from Javian.
Kind regards
Affinity Health Management Team
CB
Carmen B's updateReviewer Update
01 Aug 2019, 10:51Thank you for your revert I am happy to give Javian a 5 star rating - he was exceptional! Not sure how to change to 5 star in the initial posting
CB
Carmen B's update01 Aug 2019, 10:51
Reviewer Update
Thank you for your revert I am happy to give Javian a 5 star rating - he was exceptional! Not sure how to change to 5 star in the initial posting
CB
Carmen B's updateReviewer Update
01 Aug 2019, 10:52please change my rating of Javian Fritz to a 5 ***** star rating
CB
Carmen B's update01 Aug 2019, 10:52
Reviewer Update
please change my rating of Javian Fritz to a 5 ***** star rating
Affinity Health's replyOfficial
01 Aug 2019, 11:02Thank you for letting us know.
May you please submit a brand new compliment with a 5-star rating in order for Javian's service to be acknowledged.
Kind regards
Affinity Health Management Team
May you please submit a brand new compliment with a 5-star rating in order for Javian's service to be acknowledged.
Kind regards
Affinity Health Management Team
Affinity Health's reply01 Aug 2019, 11:02
Official
Thank you for letting us know.
May you please submit a brand new compliment with a 5-star rating in order for Javian's service to be acknowledged.
Kind regards
Affinity Health Management Team
May you please submit a brand new compliment with a 5-star rating in order for Javian's service to be acknowledged.
Kind regards
Affinity Health Management Team