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Leigh R

1 reviews | Active since May 2025

07 May 2025, 13:54

I've been struggling to get some paperwork for the past 4 weeks, and Eunicia helped me with the first message i sent today

I've been struggling to get some paperwork for the past 4 weeks, and Eunicia helped me with the first message i sent today. I'm so relieved and extremely happy with the service i received today. It was also only the second time that i dealt with Affinity that it didn't feel like i was getting automated feedback.

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Replies (1)
Affinity Health
Affinity Health's reply07 May 2025, 13:57
Official
Good afternoon Leigh, 

Thank you for sharing your experience! We're truly delighted that Eunicia was able to assist you so efficiently and make the process seamless. We understand how frustrating delays can be, so knowing that her support brought you relief and satisfaction means a lot to us.

We also appreciate your feedback about the service experience—it’s important to us that every interaction feels personal and helpful rather than automated. Your satisfaction is our priority, and we’ll continue striving to provide the best possible service.

Thank you for your support, and we look forward to assisting you again!

Kind regards, 
Affinity Health Management Team