PM
Phumla M
1 reviews | Active since Jan 2015
04 Feb 2026, 10:28
It’s too cumbersome
It’s too cumbersome. Having to get authorization for every doctors visit, even in the case of an emergency. Their list of doctors is limited and mostly low cost and inconvenient for me and because I have my own preference they don’t even refund me back
Helpful (0)
Replies (1)0
Replies (1)
Affinity Health's replyOfficial
11 Feb 2026, 12:04Good day Phumla,
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.
Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,Affinity Health Management Team
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.
Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,Affinity Health Management Team
Affinity Health's reply11 Feb 2026, 12:04
Official
Good day Phumla,
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.
Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,Affinity Health Management Team
We can confirm that a Complaints Officer attempted to contact you, but was unable to reach you.
Please note that feedback regarding your concerns has been provided via email.
Should you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,Affinity Health Management Team