R
Rea
1 reviews | Active since Mar 2026
31 Mar 2026, 14:07
It’s overall good in...
It’s overall good insurance , however the time they take to call back when requesting a GP is concerning.
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Affinity Health's replyOfficial
31 Mar 2026, 15:20Hello Rea,
Thank you for the 4-star rating and for highlighting where we can improve.
Providing timely access to healthcare is a top priority for Affinity Health, and we regret that our callback time was concerning in this instance. We have shared your feedback with our Service Team to address these delays. We value your membership and are committed to providing you with a more seamless experience moving forward.
Kind regards,
Affinity Health Management Team
Thank you for the 4-star rating and for highlighting where we can improve.
Providing timely access to healthcare is a top priority for Affinity Health, and we regret that our callback time was concerning in this instance. We have shared your feedback with our Service Team to address these delays. We value your membership and are committed to providing you with a more seamless experience moving forward.
Kind regards,
Affinity Health Management Team
Affinity Health's reply31 Mar 2026, 15:20
Official
Hello Rea,
Thank you for the 4-star rating and for highlighting where we can improve.
Providing timely access to healthcare is a top priority for Affinity Health, and we regret that our callback time was concerning in this instance. We have shared your feedback with our Service Team to address these delays. We value your membership and are committed to providing you with a more seamless experience moving forward.
Kind regards,
Affinity Health Management Team
Thank you for the 4-star rating and for highlighting where we can improve.
Providing timely access to healthcare is a top priority for Affinity Health, and we regret that our callback time was concerning in this instance. We have shared your feedback with our Service Team to address these delays. We value your membership and are committed to providing you with a more seamless experience moving forward.
Kind regards,
Affinity Health Management Team