H
Heibri
1 reviews | Active since Jul 2025
31 Jul 2025, 08:23
It wasn't a pleasant...
It wasn't a pleasant or very helpful experience at all.
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
31 Jul 2025, 08:39Dear Heibri,
We’re sorry to hear that your experience with us was not pleasant or as helpful as you expected. This is not the level of service we aim to provide.
We’d like the opportunity to understand what went wrong so we can address your concerns and improve. A complaints officer will be in touch with you directly to discuss the matter and work towards a resolution.
Your feedback is important to us, and we hope to restore your confidence in our service.
Warm regards,
Affinity Health Management Team
We’re sorry to hear that your experience with us was not pleasant or as helpful as you expected. This is not the level of service we aim to provide.
We’d like the opportunity to understand what went wrong so we can address your concerns and improve. A complaints officer will be in touch with you directly to discuss the matter and work towards a resolution.
Your feedback is important to us, and we hope to restore your confidence in our service.
Warm regards,
Affinity Health Management Team
Affinity Health's reply31 Jul 2025, 08:39
Official
Dear Heibri,
We’re sorry to hear that your experience with us was not pleasant or as helpful as you expected. This is not the level of service we aim to provide.
We’d like the opportunity to understand what went wrong so we can address your concerns and improve. A complaints officer will be in touch with you directly to discuss the matter and work towards a resolution.
Your feedback is important to us, and we hope to restore your confidence in our service.
Warm regards,
Affinity Health Management Team
We’re sorry to hear that your experience with us was not pleasant or as helpful as you expected. This is not the level of service we aim to provide.
We’d like the opportunity to understand what went wrong so we can address your concerns and improve. A complaints officer will be in touch with you directly to discuss the matter and work towards a resolution.
Your feedback is important to us, and we hope to restore your confidence in our service.
Warm regards,
Affinity Health Management Team
Affinity Health's replyOfficial
31 Jul 2025, 12:06Good day Heibri,
We can confirm that you were contacted by a complaints officer, who conducted the necessary investigation and provided you with feedback regarding your complaint.
Should you have any further concerns or require additional assistance, please do not hesitate to reach out to us.
Warm regards,
Affinity Health Management Team
We can confirm that you were contacted by a complaints officer, who conducted the necessary investigation and provided you with feedback regarding your complaint.
Should you have any further concerns or require additional assistance, please do not hesitate to reach out to us.
Warm regards,
Affinity Health Management Team
Affinity Health's reply31 Jul 2025, 12:06
Official
Good day Heibri,
We can confirm that you were contacted by a complaints officer, who conducted the necessary investigation and provided you with feedback regarding your complaint.
Should you have any further concerns or require additional assistance, please do not hesitate to reach out to us.
Warm regards,
Affinity Health Management Team
We can confirm that you were contacted by a complaints officer, who conducted the necessary investigation and provided you with feedback regarding your complaint.
Should you have any further concerns or require additional assistance, please do not hesitate to reach out to us.
Warm regards,
Affinity Health Management Team