AA
Anneke A
1 reviews | Active since Dec 2024
24 Feb 2025, 09:38
It is the worst medical insurance ever
It is the worst medical insurance ever. They do not tell you that you must het authorisation dor every little thing
Helpful (0)
Replies (1)0
Replies (1)
Affinity Health's replyOfficial
24 Feb 2025, 09:47Good day Anneke,
We’re sorry to hear about your frustration with the authorization process. We understand how important it is to have a smooth experience when accessing medical care.
Our goal is to ensure that treatments and procedures are covered appropriately, which is why our services require prior authorization. However, we recognize that this process can sometimes feel inconvenient.
Your complaint has been escalated to our Complaints Department and contact will be made with you.
Kind Regards,
Affinity Health Management Team
Your complaint has been escalated to our Complaints Department and contact will be made with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply24 Feb 2025, 09:47
Official
Good day Anneke,
We’re sorry to hear about your frustration with the authorization process. We understand how important it is to have a smooth experience when accessing medical care.
Our goal is to ensure that treatments and procedures are covered appropriately, which is why our services require prior authorization. However, we recognize that this process can sometimes feel inconvenient.
Your complaint has been escalated to our Complaints Department and contact will be made with you.
Kind Regards,
Affinity Health Management Team
Your complaint has been escalated to our Complaints Department and contact will be made with you.
Kind Regards,
Affinity Health Management Team