E
Edith
1 reviews | Active since Feb 2023
21 Feb 2023, 08:23
It has been good- I ...
It has been good- I just don't understand why I should ask for authorisation every time I want to go the GP
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Affinity Health's replyOfficial
21 Feb 2023, 08:48Good Day Edith,
Thank you for your honest 4-star review.
Please note that authorisation is required before making use of any benefits, the Telehealth benefit has been introduced for our valued clients convenience.
Should one of our nurse practitioners be able to assist, you will be scripted medication up to schedule 4 and if your medical condition requires it a sick note can be provided for 1-2 days.
Should our nurses be unable to assist you, they will then refer you to one of our network GP's and provide authorization.
Please note that should you still not feel well after taking the medication for a minimum of 4 days as directed by the nurse practitioner you can contact us for assistance to see a GP.
I trust that the above provides clarity.
Best regards,
Affinity Health Management Team.
Thank you for your honest 4-star review.
Please note that authorisation is required before making use of any benefits, the Telehealth benefit has been introduced for our valued clients convenience.
Should one of our nurse practitioners be able to assist, you will be scripted medication up to schedule 4 and if your medical condition requires it a sick note can be provided for 1-2 days.
Should our nurses be unable to assist you, they will then refer you to one of our network GP's and provide authorization.
Please note that should you still not feel well after taking the medication for a minimum of 4 days as directed by the nurse practitioner you can contact us for assistance to see a GP.
I trust that the above provides clarity.
Best regards,
Affinity Health Management Team.
Affinity Health's reply21 Feb 2023, 08:48
Official
Good Day Edith,
Thank you for your honest 4-star review.
Please note that authorisation is required before making use of any benefits, the Telehealth benefit has been introduced for our valued clients convenience.
Should one of our nurse practitioners be able to assist, you will be scripted medication up to schedule 4 and if your medical condition requires it a sick note can be provided for 1-2 days.
Should our nurses be unable to assist you, they will then refer you to one of our network GP's and provide authorization.
Please note that should you still not feel well after taking the medication for a minimum of 4 days as directed by the nurse practitioner you can contact us for assistance to see a GP.
I trust that the above provides clarity.
Best regards,
Affinity Health Management Team.
Thank you for your honest 4-star review.
Please note that authorisation is required before making use of any benefits, the Telehealth benefit has been introduced for our valued clients convenience.
Should one of our nurse practitioners be able to assist, you will be scripted medication up to schedule 4 and if your medical condition requires it a sick note can be provided for 1-2 days.
Should our nurses be unable to assist you, they will then refer you to one of our network GP's and provide authorization.
Please note that should you still not feel well after taking the medication for a minimum of 4 days as directed by the nurse practitioner you can contact us for assistance to see a GP.
I trust that the above provides clarity.
Best regards,
Affinity Health Management Team.