sH
sizwe H

1 reviews | Active since Feb 2016

27 Dec 2018, 09:35

Irritating calls that get dropped when you answer

Good day

I have just written a review about the dropped calls. You guys responded, but not so long after that, it happened again. There I was thinking it’s someone calling to apologize, but it’s the same nonsense happening again. This is an almost daily occurrence with calls coming in at least 2-3 times daily. What can I do to stop getting these calls, I’m sick and tired now

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Replies (1)
Affinity Health
Affinity Health's reply27 Dec 2018, 09:43
Official
Good day Sizwe

We can confirm that internal measures are currently underway to action your request.

As such, we appeal for your patience in allowing the necessary administration time to process the resolution accordingly.

As an alternative measure, we kindly request that you remove your contact details on the National Data Base for marketing purposes using the following link: 

https://www.nationaloptout.co.za/

We do apologize for any inconvenience created. 

Kind regards
Affinity Health Management Team