ZM
Zonke M

1 reviews | Active since Jun 2019

24 Feb 2022, 11:07

Informative, patient, helpful.

Lebogang Mohuba is the agent that helped me with info about a claim. I really appreciate your professionalism and patience on this call. You made sure I understood, even when I agreed you could sense I was unsure you then proceeded to explain over again. Thank you I really appreciate it. I was already looking at other medical schemes but your service has helped me change my mind. I am staying.

0
Replies (1)
Affinity Health
Affinity Health's reply24 Feb 2022, 11:34
Official
Good day  Zonke,

We are always so pleased to receive such genuine compliments.
 
We have a really hard working Customer Care Department and they understand the importance of treating our members like gold.
 
Lebo will be pleased to hear of your compliment.
 
Kind Regards
Affinity Health Management Team