LB
Liezl B
1 reviews | Active since Feb 2015
01 Oct 2015, 10:32
Informative
I phoned Affinity Health and was planning on signing on with them. I contacted the call center for information. I spoke to Kim and she rep**** with an email very timely. After I thanked her for the e-mail another e-mail came through. It was from Kim stating that my chronic medication would not be covered on this plan and would I still be interested. I am very thankful as my chronic medication is really expensive and this plan would not have worked for me, Kim cared about the client and saved me money and disappointment later on.
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Replies (1)Affinity Health's replyOfficial
01 Oct 2015, 13:01Hello Liezl Bredenkamp,
We are thrilled to hear about your interaction with our Customer Care Agent, Kim Anderson. Thank you for taking the time to provide us with this positive feedback on your experience. We will certainly relay your compliment to Kim and we are sure that she will be ecstatic.
We at Affinity Health always strive to make decisions in the best interest of our members in a transparent manner.
Wishing you good health.
Kind regards,
Affinity Health Management Team.
We are thrilled to hear about your interaction with our Customer Care Agent, Kim Anderson. Thank you for taking the time to provide us with this positive feedback on your experience. We will certainly relay your compliment to Kim and we are sure that she will be ecstatic.
We at Affinity Health always strive to make decisions in the best interest of our members in a transparent manner.
Wishing you good health.
Kind regards,
Affinity Health Management Team.
Best regards,
Affinity Health's reply01 Oct 2015, 13:01
Official
Hello Liezl Bredenkamp,
We are thrilled to hear about your interaction with our Customer Care Agent, Kim Anderson. Thank you for taking the time to provide us with this positive feedback on your experience. We will certainly relay your compliment to Kim and we are sure that she will be ecstatic.
We at Affinity Health always strive to make decisions in the best interest of our members in a transparent manner.
Wishing you good health.
Kind regards,
Affinity Health Management Team.
We are thrilled to hear about your interaction with our Customer Care Agent, Kim Anderson. Thank you for taking the time to provide us with this positive feedback on your experience. We will certainly relay your compliment to Kim and we are sure that she will be ecstatic.
We at Affinity Health always strive to make decisions in the best interest of our members in a transparent manner.
Wishing you good health.
Kind regards,
Affinity Health Management Team.
Best regards,
