CC
Connie C
1 reviews | Active since Jan 2019
26 Jan 2019, 12:48
Incorrect premium
Such a bad service from Affinity health but they still manage to deduct money from my account,even this morning another amount of money went off my account same amount I inquired about that I have never agreed to since last year November till now no one is getting back to me ,I've called numerous times about this even spoke to Simone she told that was escalated to finance department but still nothing,m taking this to Ombudsmen honestly this is so poor
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Affinity Health's replyOfficial
26 Jan 2019, 13:54Good dqy Connie
Thank you for raising your concerns with us.
We confirm that the Accounts Department is currently investigating the matter.
We will relay your complaint to them for urgent remedial action at the return to business on Monday.
Kindly expect contact from a Complaints Officer soon.
Kind regards
Affinity Health Management Team
Thank you for raising your concerns with us.
We confirm that the Accounts Department is currently investigating the matter.
We will relay your complaint to them for urgent remedial action at the return to business on Monday.
Kindly expect contact from a Complaints Officer soon.
Kind regards
Affinity Health Management Team
Best regards,
Affinity Health's reply26 Jan 2019, 13:54
Official
Good dqy Connie
Thank you for raising your concerns with us.
We confirm that the Accounts Department is currently investigating the matter.
We will relay your complaint to them for urgent remedial action at the return to business on Monday.
Kindly expect contact from a Complaints Officer soon.
Kind regards
Affinity Health Management Team
Thank you for raising your concerns with us.
We confirm that the Accounts Department is currently investigating the matter.
We will relay your complaint to them for urgent remedial action at the return to business on Monday.
Kindly expect contact from a Complaints Officer soon.
Kind regards
Affinity Health Management Team
Best regards,