SM
Samuel M
1 reviews | Active since Feb 2026
05 Feb 2026, 21:46
I'm not happy about this company(medical). last year I wasn't feeling well,I requested a callback and the receptionist called me after 5 hours and the nurse called me after 1 hour 30 minutes meaning that I've waited for all most 6 hours and 30 minutes, an
My experience about affinity health is 😞 bad, meaning that most of the time I struggle to get help.their service is poor
Helpful (0)
Replies (1)0
Replies (1)
Affinity Health's replyOfficial
06 Feb 2026, 08:30Dear Samuel,
Thank you for bringing your concerns to our attention. Please be assured that your concerns have been referred to our Complaints department. A Complaints Officer will investigate the matter thoroughly and contact you directly to discuss the next steps.
We appreciate your patience while we review your case.
Kind regards,
Affinity Health Management Team
Kind regards,
Affinity Health Management Team
Affinity Health's reply06 Feb 2026, 08:30
Official
Dear Samuel,
Thank you for bringing your concerns to our attention. Please be assured that your concerns have been referred to our Complaints department. A Complaints Officer will investigate the matter thoroughly and contact you directly to discuss the next steps.
We appreciate your patience while we review your case.
Kind regards,
Affinity Health Management Team
Kind regards,
Affinity Health Management Team