JvdM
Jay van der Merwe
1 reviews | Active since Sept 2021
02 Sept 2021, 07:25
******* deductions
I cancelled my policies with Affinity, received an email from Mckayla to this effect, but yet deductions for the products are still being deducted from my account.
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Replies (3)0
Replies (3)
Affinity Health's replyOfficial
02 Sept 2021, 08:03Good day Jay,
We are so sorry to hear that your request was not carried out.
Please note that we will relay your complaint to the relevant department for further investigation and a Complaints Officer will be in contact with you in due course.
Kind RegardsAffinity Health Management Team
We are so sorry to hear that your request was not carried out.
Please note that we will relay your complaint to the relevant department for further investigation and a Complaints Officer will be in contact with you in due course.
Kind RegardsAffinity Health Management Team
Affinity Health's reply02 Sept 2021, 08:03
Official
Good day Jay,
We are so sorry to hear that your request was not carried out.
Please note that we will relay your complaint to the relevant department for further investigation and a Complaints Officer will be in contact with you in due course.
Kind RegardsAffinity Health Management Team
We are so sorry to hear that your request was not carried out.
Please note that we will relay your complaint to the relevant department for further investigation and a Complaints Officer will be in contact with you in due course.
Kind RegardsAffinity Health Management Team
JvdM
Jay van der Merwe's updateReviewer Update
02 Sept 2021, 09:00I have paid for products that I have NEVER made use of. Now I am being given the runaround of official red tape. I did not even use he cover when I contracted Covid.
JvdM
Jay van der Merwe's update02 Sept 2021, 09:00
Reviewer Update
I have paid for products that I have NEVER made use of. Now I am being given the runaround of official red tape. I did not even use he cover when I contracted Covid.
Affinity Health's replyOfficial
02 Sept 2021, 14:46Good day Jay,
Please note that your complaint is currently being investigated and a Complaints Officer will be in contact with your once the investigation is concluded.
Kind RegardsAffinity Health Management Team
Please note that your complaint is currently being investigated and a Complaints Officer will be in contact with your once the investigation is concluded.
Kind RegardsAffinity Health Management Team
Affinity Health's reply02 Sept 2021, 14:46
Official
Good day Jay,
Please note that your complaint is currently being investigated and a Complaints Officer will be in contact with your once the investigation is concluded.
Kind RegardsAffinity Health Management Team
Please note that your complaint is currently being investigated and a Complaints Officer will be in contact with your once the investigation is concluded.
Kind RegardsAffinity Health Management Team