LJ
Lynette J

1 reviews | Active since Jul 2020

05 Jul 2020, 23:14

******* debit order on my bank account

These ******* ran an ******* debit order on my bank account out of the blue long after I cancelled the policy in writing well within the cooling off period! Do not trust them and do not do business with them! They are just as I said... a bunch of *******!!

0
Replies (2)
Affinity Health
Affinity Health's reply06 Jul 2020, 07:50
Official
Good Day Lynette

We try to maintain the highest standards of service, but clearly that’s not what happened here. We will ensure that your issue is looked in to right away and you are contacted with the resolution.

Kind Regards
Affinity Health Management Team
Affinity Health
Affinity Health's reply06 Jul 2020, 13:23
Official
We can confirm that a Complaints Officer was in contact with you Lynette and has provided you with the proof of cancellation and you have provided feedback regarding the debit.

Kind Regards
Affinity Health Management Team