SR
Simone R
1 reviews | Active since Apr 2023
04 Sept 2023, 08:14
I'll rather die than talk to your representative again
VERY RUDE. The customer service is up to ****. So many complaints from people regarding this but not effort is put in to it. Not even the hospital reception wanted to speak with you anymore. YOUR STAFF IS RUDE
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
04 Sept 2023, 08:17Good Day Simone,
We appreciate you taking the time to voice your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to our Complaints Department for further investigation and a Complaints Officer will be in contact with to provide feedback in due course.
Kind regards,
Affinity Health Management Team.
We appreciate you taking the time to voice your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to our Complaints Department for further investigation and a Complaints Officer will be in contact with to provide feedback in due course.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply04 Sept 2023, 08:17
Official
Good Day Simone,
We appreciate you taking the time to voice your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to our Complaints Department for further investigation and a Complaints Officer will be in contact with to provide feedback in due course.
Kind regards,
Affinity Health Management Team.
We appreciate you taking the time to voice your concerns with us, here, on Hello Peter.
Please note that your complaint will be relayed to our Complaints Department for further investigation and a Complaints Officer will be in contact with to provide feedback in due course.
Kind regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
05 Sept 2023, 14:17Good Day Simone,
We can confirm that a Complaints Officer has made contact with you to provide you with feedback in relation to the concerns raised.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made contact with you to provide you with feedback in relation to the concerns raised.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply05 Sept 2023, 14:17
Official
Good Day Simone,
We can confirm that a Complaints Officer has made contact with you to provide you with feedback in relation to the concerns raised.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made contact with you to provide you with feedback in relation to the concerns raised.
Warm Regards,
Affinity Health Management Team.