I would like to express my sincere appreciation to Mpho Masemola from Customer Care for the excellent assistance I received regarding my medical services

Item: Affinity Health
Rating: 5
Author: Jim B

I would like to express my sincere appreciation to Mpho Masemola from Customer Care for the excellent assistance I received regarding my medical services. Mpho was extremely professional, patient, and very helpful throughout the entire process.

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Replies (1)

Affinity Health's replyOfficial

05 May 2026, 10:32

Dear Jim

Thank you so much for your heartfelt feedback. We’re truly delighted to hear about your positive experience with Mpho Masemola.

Providing professional, patient, and helpful service is at the core of what we strive for, and it’s wonderful to know that Mpho delivered such excellent support throughout your journey.

Please don’t hesitate to reach out if there’s anything else we can assist you with.

Kind regards
Affinity Health Management Team

Affinity Health's reply05 May 2026, 10:32

Official

Dear Jim

Thank you so much for your heartfelt feedback. We’re truly delighted to hear about your positive experience with Mpho Masemola.

Providing professional, patient, and helpful service is at the core of what we strive for, and it’s wonderful to know that Mpho delivered such excellent support throughout your journey.

Please don’t hesitate to reach out if there’s anything else we can assist you with.

Kind regards
Affinity Health Management Team