C
Chanie
1 reviews | Active since Sept 2026
02 Sept 2026, 13:30
I was just strugglin...
I was just struggling with my account because they did not allocate my payments correct but all and all they are good
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Replies (1)Affinity Health's replyOfficial
02 Sept 2026, 13:44Dear Chanie,
Thank you for your 4-star review! We’re pleased to hear that, overall, you’ve had a positive experience with us. We do apologise for the inconvenience caused by the payment allocation issue and understand how frustrating it can be when your account does not reflect your payments correctly.
We appreciate your patience and feedback, and we’ll continue working to improve our service and ensure a smoother experience for our members. Thank you for choosing Affinity Health!
Kind regards,
Affinity Health Management Team
Thank you for your 4-star review! We’re pleased to hear that, overall, you’ve had a positive experience with us. We do apologise for the inconvenience caused by the payment allocation issue and understand how frustrating it can be when your account does not reflect your payments correctly.
We appreciate your patience and feedback, and we’ll continue working to improve our service and ensure a smoother experience for our members. Thank you for choosing Affinity Health!
Kind regards,
Affinity Health Management Team
Affinity Health's reply02 Sept 2026, 13:44
Official
Dear Chanie,
Thank you for your 4-star review! We’re pleased to hear that, overall, you’ve had a positive experience with us. We do apologise for the inconvenience caused by the payment allocation issue and understand how frustrating it can be when your account does not reflect your payments correctly.
We appreciate your patience and feedback, and we’ll continue working to improve our service and ensure a smoother experience for our members. Thank you for choosing Affinity Health!
Kind regards,
Affinity Health Management Team
Thank you for your 4-star review! We’re pleased to hear that, overall, you’ve had a positive experience with us. We do apologise for the inconvenience caused by the payment allocation issue and understand how frustrating it can be when your account does not reflect your payments correctly.
We appreciate your patience and feedback, and we’ll continue working to improve our service and ensure a smoother experience for our members. Thank you for choosing Affinity Health!
Kind regards,
Affinity Health Management Team
