JJ
Janne-leen James

1 reviews | Active since Nov 2024

02 Sept 2025, 13:11

I was assisted by Ga...

I was assisted by Gabby M today...... The assistance was very quick compare to other times he/she was honest and that is what I like..... As there was no nurses available to assist me he or she gave me quickly GP Authorisation so that I can get help as soon as possible. And the layout ot the app was giver to me again to remind me of how I can get assistance faster. A very well done to you Gabby M. Keep up the good work and yet again thank you for your quick thinking.....

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Replies (1)
Affinity Health
Affinity Health's reply02 Sept 2025, 13:13
Official
Dear Janne-leen,

 We’re so glad to hear that Gabby M was able to assist you quickly and honestly — it’s exactly the kind of service we strive to provide. 

We’re especially pleased that Gabby took the initiative to ensure you got the help you needed by authorising a GP visit when no nurses were available, and for taking the extra step to guide you through the app again. 

Best regards,
Affinity Health Management Team