BD
Bonginkosi D
1 reviews | Active since May 2024
17 May 2024, 12:19
I wanted to get an a...
I wanted to get an authorization for myself and my granddaughter, Patricia Nkosi was so helpful even though my line was pretty bad she was so patient, when we got cut she made a point that she phoned me back
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Affinity Health's replyOfficial
17 May 2024, 12:21Good Day Bonginkosi,
It sounds like you had a wonderful experience with Patricia Nkosi and it's always refreshing to encounter someone who goes above and beyond to assist, especially when dealing with technical difficulties like a bad phone line.
Patricia's patience and dedication to helping you, even after getting cut off, truly exemplify exceptional customer service.
Thank you for sharing.
Kind Regards,
Affinity Health Management Team.
It sounds like you had a wonderful experience with Patricia Nkosi and it's always refreshing to encounter someone who goes above and beyond to assist, especially when dealing with technical difficulties like a bad phone line.
Patricia's patience and dedication to helping you, even after getting cut off, truly exemplify exceptional customer service.
Thank you for sharing.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply17 May 2024, 12:21
Official
Good Day Bonginkosi,
It sounds like you had a wonderful experience with Patricia Nkosi and it's always refreshing to encounter someone who goes above and beyond to assist, especially when dealing with technical difficulties like a bad phone line.
Patricia's patience and dedication to helping you, even after getting cut off, truly exemplify exceptional customer service.
Thank you for sharing.
Kind Regards,
Affinity Health Management Team.
It sounds like you had a wonderful experience with Patricia Nkosi and it's always refreshing to encounter someone who goes above and beyond to assist, especially when dealing with technical difficulties like a bad phone line.
Patricia's patience and dedication to helping you, even after getting cut off, truly exemplify exceptional customer service.
Thank you for sharing.
Kind Regards,
Affinity Health Management Team.