i want my refund back Affinity Health

I would never recommend anyone to Join Affinity Health, when on boarding the sales person that will be assisting you tells you what you want to hear, they give false promises and lie,, something said to me i must ask the same questions again to a different person within the their company to see if we still in the same page, this is after i have paid........ little did i know...so i asked for my money back and i was advised that i will get my money back withing 7 to 14 working days, this was on the 31st May 2019....... i am still waiting, i gave them the benefit of the doubt and only when i requested to speak to a supervisor on the 13th Of June was i advised that the money was never captured for a refund and they will ensure that it goes through, i called them again on the 18 June and i was advised that the refund was Authorized for a refund and that i will get my money this week. I called them again today and a lady by the name of Khumo assisted me, she gave great service but unfortunately tells me i still need to wait seven more days for money that is due to me. they lie and delay to give you your money