1 reviews | Active since May 2014
I WANT A MANAGER TO CALL ME TODAY
Good day<br> <br> I husband asked for the banking details as you do not take the payment for the medical when the money is there. They advised me that it will be taken on the 7 Aug 2015 and we are still waiting. I am not a very happy customer I think I need to go to something who wants my business. <br> <br> I am also in a call centre and if our Customer service doesn't suck like this. I don't know why it is my job to find out when the debit order will go of and to phone you every time to find out. I WANT A MANAGER TO CALL ME TODAY AND ADVISE WHAT YOU ARE GOING TO DO!!!<br> <br> From: Nikki Goosen [Email Removed] <br> Sent: 06 August 2015 09:26 AM<br> To: Charlotte Wessels<br> Subject: Re: Affinity health - ***<br> <br> Good day Ms Wessels, <br> <br> Thank you for your mail. <br> <br> Please note that your debit order date is set for the 7th day of every month, the next debit will be on the 7th August. <br> <br> Please don't hesitate to contact the customer care line number on *** should you require any further assistance.<br> <br> Have a pleasant day further. <br> <br> <br>
Thank for making contact with us regarding this debit order issue. We are looking into this for you right now and Burnette, our Affinity Health Escalations Manager, will call you shortly. Regards. Affinity Health Management Team.
Thank for making contact with us regarding this debit order issue. We are looking into this for you right now and Burnette, our Affinity Health Escalations Manager, will call you shortly. Regards. Affinity Health Management Team.
