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Nokubonga N
1 reviews | Active since Jul 2021
09 Oct 2024, 20:22
I submitted a claim a week ago via e-mail, never got a feedback
I submitted a claim a week ago via e-mail, never got a feedback. 3 days ago tried doing it via the app, but couldn't submit and said I should send a WhatsApp. I did that and also still no reply. How does one send a claim form really? Very ***********.
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
10 Oct 2024, 08:03Good Morning Nokubonga,
We sinceprely apologize for the inconvenience caused in this matter.
We cann assure you that such complaints are not taken lightly and will be investigated thoroughly.
Once concluded, will feedback be communicated accordingly.
Warm Regards,
Affinity Health Management Team
We sinceprely apologize for the inconvenience caused in this matter.
We cann assure you that such complaints are not taken lightly and will be investigated thoroughly.
Once concluded, will feedback be communicated accordingly.
Warm Regards,
Affinity Health Management Team
Affinity Health's reply10 Oct 2024, 08:03
Official
Good Morning Nokubonga,
We sinceprely apologize for the inconvenience caused in this matter.
We cann assure you that such complaints are not taken lightly and will be investigated thoroughly.
Once concluded, will feedback be communicated accordingly.
Warm Regards,
Affinity Health Management Team
We sinceprely apologize for the inconvenience caused in this matter.
We cann assure you that such complaints are not taken lightly and will be investigated thoroughly.
Once concluded, will feedback be communicated accordingly.
Warm Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
10 Oct 2024, 15:43Dear Nokubonga,
We can confirm that a Complaints Officer has been in contact with you and that your complaint has been resolved successfully.
Thanking you,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you and that your complaint has been resolved successfully.
Thanking you,
Affinity Health Management Team
Affinity Health's reply10 Oct 2024, 15:43
Official
Dear Nokubonga,
We can confirm that a Complaints Officer has been in contact with you and that your complaint has been resolved successfully.
Thanking you,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you and that your complaint has been resolved successfully.
Thanking you,
Affinity Health Management Team