I STRUGLE DAILY !
<p>From November I am trying to add my wife to my medical Aid. I have to drive 100km to town and 100km back to the farm every time I need to do a form ect. I sended all the documentation just to hear that there is only one more thing to do. After that one more thing and another 200km there is only one more thing and so on and so on. I Requested Supervisors to call me and never recieve any calls back. I am already getting quotes to move to another medical aid !</p>
Good day Andrus,
Thank you for sharing your concerns with us. We do apologize for the inconvenience created and have referred this matter to our Complaints officer who will be in contact with you to assist with adding your wife to your policy.
Furthermore, kindly note that Affinity Health is a medical insurance and not a Medical aid.
Kind regards
Affinity Health Management Team.
Good day Andrus,
Thank you for sharing your concerns with us. We do apologize for the inconvenience created and have referred this matter to our Complaints officer who will be in contact with you to assist with adding your wife to your policy.
Furthermore, kindly note that Affinity Health is a medical insurance and not a Medical aid.
Kind regards
Affinity Health Management Team.