I need assistance with my debit order and I was transferred from one agent to another and there was no one to assist until my call was taken by Naledi Ntsele

Item: Affinity Health
Rating: 5
Author: Kele R

I need assistance with my debit order and I was transferred from one agent to another and there was no one to assist until my call was taken by Naledi Ntsele. He was very helpful and knowledgeable and friendly. Assisted me promptly and efficiently. He is an excellent agent. Big ups to Naledi Ntsele🎉🎉🎉🎉🎉💐💐💐💐

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Replies (1)

Affinity Health's replyOfficial

22 Apr 2025, 10:11

Dear Kele

Thank you so much for your wonderful 5-star review! 🌟 We're truly sorry to hear about the initial experience of being transferred around, but we're so glad Naledi Ntsele was able to step in and turn things around for you.

Your kind words about Naledi’s helpfulness, knowledge, and friendly attitude mean a lot to us, and we couldn’t agree more. He is an excellent agent, and we’ll be sure to pass on your appreciation to him. 🎉💐

If there's anything else we can assist you with, don’t hesitate to reach out. We're always here to help!

Warm regards,
Affinity Health Management Team

Affinity Health's reply22 Apr 2025, 10:11

Official

If there's anything else we can assist you with, don’t hesitate to reach out. We're always here to help!

Warm regards,
Affinity Health Management Team