TM
Thembi M
1 reviews | Active since Dec 2021
10 Nov 2022, 09:44
I lost my voice They can not assist me in claiming in other platforms of media
I am currently sick and trying to see a Dr .And the WhatsApp consultant is telling me the process is for the nurse to call me , okay fine . Nurses call me but can not hear me because of My Voice which is currently low due to flue , I advise the WhatsApp consultant And he says they won’t be able to assist me since I don’t have a voice … WOW I was not aware loosing my voice would be a general exclusion from claiming.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
10 Nov 2022, 09:46Good Day Thembi,
Thank you for bringing this to our attention.
Please note the matter will be investigated and a Complaints Officer will be in contact to assist further.
Warm regards,
Affinity Health Management Team.
Thank you for bringing this to our attention.
Please note the matter will be investigated and a Complaints Officer will be in contact to assist further.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply10 Nov 2022, 09:46
Official
Good Day Thembi,
Thank you for bringing this to our attention.
Please note the matter will be investigated and a Complaints Officer will be in contact to assist further.
Warm regards,
Affinity Health Management Team.
Thank you for bringing this to our attention.
Please note the matter will be investigated and a Complaints Officer will be in contact to assist further.
Warm regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
10 Nov 2022, 15:55Good Day Thembi,
We can confirm that you have been contacted and assisted with GP authorisation.
We wish you a speedy recovery.
Warm regards,
Affinity Health Management Team.
We can confirm that you have been contacted and assisted with GP authorisation.
We wish you a speedy recovery.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply10 Nov 2022, 15:55
Official
Good Day Thembi,
We can confirm that you have been contacted and assisted with GP authorisation.
We wish you a speedy recovery.
Warm regards,
Affinity Health Management Team.
We can confirm that you have been contacted and assisted with GP authorisation.
We wish you a speedy recovery.
Warm regards,
Affinity Health Management Team.