I just experienced the system not picking up my details very frustrating

Good day Adiel,

Thank you for your feedback and for taking the time to share your experience.

We’re sorry to hear about the frustration you experienced with the system not picking up your details. We understand how inconvenient this can be. We’re glad to hear that Dimpho was able to assist you and provide helpful support during the process. 

We appreciate your support and remain committed to improving our systems to serve you better.

Best regards,
Affinity Health Management Team