I Have Never Seen Such a Rude Person

On 9th of march i went to the Dr to make an appointment i handed the reception my membership card and left <br> <br> after 2 hours i was phoned by this lady by the name of Michelle Ramsamy she rudely told me that i need to pay my account in order to see the Dr and i was shocked to hear that<br> <br> as far as i knew all my debits went thru that same day i went to my bank and asked them to check if my debit didn't' go thru but according to my statement it has <br> <br> i will no longer continue my membership with this **** company well Michelle Ramsamy makes the experience **** <br> <br> very very bad service and you guys say you are there for us in the time of need but all you'll and you'll agents do is be rude