B
Barend

1 reviews | Active since May 2025

29 Apr 2026, 08:46

I had difficult unde...

I had difficult understanding a certain manner of how authorization worked and reached out to customer care where Gabi helped me with my problem with extreme professionals and was quick to assist me.

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Replies (1)
Affinity Health
Affinity Health's reply29 Apr 2026, 08:54
Official
Dear Barend,

We are pleased to hear that Gabi was able to assist you effectively and provide clear guidance regarding the authorisation process. Delivering professional, efficient and supportive service is very important to us, and your feedback is truly appreciated.

Your kind words will be shared with Gabi and the broader team as encouragement to continue delivering the high standard of service our members deserve.

Warm regards,
Affinity Health Management Team

Best regards,