TM
Tinyiko M

1 reviews | Active since Jun 2026

01 Jun 2026, 12:16

I don't have a lot so far, I'm new with them

I don't have a lot so far, I'm new with them. This is the second month with Affinity and have not received the membership cards as they promised. Today I sent a chat and Dimpho Pule was the agent I enteracted with and has promised that I'll receive the cards within the course of this week, I believe her. Her response was prompt.

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Replies (1)
Affinity Health
Affinity Health's reply01 Jun 2026, 12:46
Official
Dear Tinyiko,

We appreciate you choosing Affinity Health and understand your concern regarding the delay in receiving your membership cards. We apologise for any inconvenience this may have caused.

We are pleased to hear that Dimpho Pule assisted you promptly and provided you with an update regarding the delivery of your cards. Your kind words about her service and responsiveness will be shared with her and the relevant team.

We value your patience and look forward to continuing to provide you with a positive experience as a member.

Warm regards,
Affinity Health Management Team