JL
Julie L
1 reviews | Active since Nov 2014
19 Jan 2016, 16:12
I am so disgusted with the service!!
I am so disgusted with the service I received from affirmity incorrect prices was sent to me and so many managers keep calling repeating the same thing over and over and there is no solution to the problem.<br> I don't know whether this healthcare is interested in Business or Not.<br> I tried to compled application forms since December 2015 but incorrect prices from consultant received No one is doing anything about it ...what an awful service,<br> <br> Disgusted.....
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Affinity Health's replyOfficial
20 Jan 2016, 11:49Hello JULIE.L.123,
Thank you for bringing this matter to our attention and for taking the time to talk to our Escalations Manager, Burnette.
As discussed, we wish to confirm that a standard increase in pricing has been implemented across all of our products and policies, with the effective date being 01 January 2016. This has been relayed to you telephonically. We regret to advise that we can therefore not offer you any product at the 2015 pricing.
We apologise for any inconvenience created and assure you that the necessary steps have been taken to remedy the situation.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention and for taking the time to talk to our Escalations Manager, Burnette.
As discussed, we wish to confirm that a standard increase in pricing has been implemented across all of our products and policies, with the effective date being 01 January 2016. This has been relayed to you telephonically. We regret to advise that we can therefore not offer you any product at the 2015 pricing.
We apologise for any inconvenience created and assure you that the necessary steps have been taken to remedy the situation.
Kind regards,
Affinity Health Management Team
Affinity Health's reply20 Jan 2016, 11:49
Official
Hello JULIE.L.123,
Thank you for bringing this matter to our attention and for taking the time to talk to our Escalations Manager, Burnette.
As discussed, we wish to confirm that a standard increase in pricing has been implemented across all of our products and policies, with the effective date being 01 January 2016. This has been relayed to you telephonically. We regret to advise that we can therefore not offer you any product at the 2015 pricing.
We apologise for any inconvenience created and assure you that the necessary steps have been taken to remedy the situation.
Kind regards,
Affinity Health Management Team
Thank you for bringing this matter to our attention and for taking the time to talk to our Escalations Manager, Burnette.
As discussed, we wish to confirm that a standard increase in pricing has been implemented across all of our products and policies, with the effective date being 01 January 2016. This has been relayed to you telephonically. We regret to advise that we can therefore not offer you any product at the 2015 pricing.
We apologise for any inconvenience created and assure you that the necessary steps have been taken to remedy the situation.
Kind regards,
Affinity Health Management Team