CB
CHRIS B

1 reviews | Active since Jul 2017

04 Jul 2017, 11:41

Hospitalization-authorisation-Affinity health-Medi-clinic.

<p>On Sunday the 2017/07/02 my blood pressure was 205/155 so I started to vomit and couldn’t focus so my girlfriend phone LEPHALALE MED CLINIC if day can help me at casualties when I TOOK OUT THE SCHEME YOUR CONSULTANT TOLD ME THAT LEPHALALE MED CLINIC we can use but that’s not the case I’m very upset I could had a stroke.Thanks to Claudia from Affinity Health se cleared it out in minutes hospitalization you may use any hospital of your choice however pre-authorisation is required, you need to contact our pre auth department on ********** 033 press 1 and follow the voice prompts, they will provide with all the information on the procedures that you are required to follow for admission and booking as well as all the information on hospitals in your area that will be able to assist you.<br /> <br /> When a pre-authorisation number has been issued the hospital will be issued a Guarantee of payment (GOP).</p>

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Replies (1)
Affinity Health
Affinity Health's reply05 Jul 2017, 11:34
Official

Good day Chris

Thank you for taking the time to provide us with feedback on your recent experience with our Company.

We are glad to know that you have been assisted accordingly with regards to the pre-authorization process when seeking medical attention.

Your compliment has been relayed to Claudia, which was very well received.

Kind regards

Affinity Health Management Team