JM
JOHANNES M

1 reviews | Active since Feb 2015

02 Feb 2015, 07:47

Honest

I was shocked when I had to pay some of my bills myself but having angrily confronted Affinity I know I didn't have to. They very quickly told me how to be reimbursed and even though there was a little paperwork Cameron helped me with all the information I needed and I only had to call in once. What a pleasure to know that this company can handle a little bit of hot headedness.

0
Replies (1)
Affinity Health
Affinity Health's reply29 Jul 2016, 13:35
Official

Hello Johannes,

Thank you for sharing your positive experience with us here on Hello Peter. We are pleased to hear that you were assisted to your satisfaction and in a friendly and timely manner, and that the reimbur*****t process worked well for you.

We appreciate you acknowledging Cameron, the Customer Care Agent whom assisted you in this regard. Your compliment has been relayed.

Kind regards,
Affinity Health Management Team

Best regards,