SF
Sian-Pearl Fisher
1 reviews | Active since Dec 2017
30 Jun 2022, 17:11
Heartfelt service
I was assisted by Anna from the pre auth department, it did not feel like I was speaking to an employee. I was in a state of panic and during our conversation, she managed to calm me down. Thank you Anna for treating me as a concerned mom and not just another client.
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Affinity Health's replyOfficial
01 Jul 2022, 08:09Good Morning Sian,
All our members are treated like family and our Pre-authorization agents have no problem in going the extra mile to make the experience nothing short of amazing.
Anna will receive this compliment as well as we have.
Thank you for taking the time to do so.
Kind Regards,
Affinity Health Management Team.
All our members are treated like family and our Pre-authorization agents have no problem in going the extra mile to make the experience nothing short of amazing.
Anna will receive this compliment as well as we have.
Thank you for taking the time to do so.
Kind Regards,
Affinity Health Management Team.
Affinity Health's reply01 Jul 2022, 08:09
Official
Good Morning Sian,
All our members are treated like family and our Pre-authorization agents have no problem in going the extra mile to make the experience nothing short of amazing.
Anna will receive this compliment as well as we have.
Thank you for taking the time to do so.
Kind Regards,
Affinity Health Management Team.
All our members are treated like family and our Pre-authorization agents have no problem in going the extra mile to make the experience nothing short of amazing.
Anna will receive this compliment as well as we have.
Thank you for taking the time to do so.
Kind Regards,
Affinity Health Management Team.