C
Christina

1 reviews | Active since May 2025

26 May 2025, 10:03

Have not had great e...

Have not had great experiences with the customer care WhatsApp line however today I was helped by Dimpho Pule that’s was very helpful and resolved my query

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Replies (2)
Affinity Health
Affinity Health's reply26 May 2025, 10:49
Official
Good day Christina,

We’re sorry to hear that your previous experiences with our WhatsApp line weren’t ideal. However, we’re delighted to know that Dimpho Pule was able to assist you effectively and resolve your query.

Your kind words will be shared with Dimpho and the team – it's always encouraging to hear when our members receive the service they deserve.

Should you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
Affinity Health Management Team 
Affinity Health
Affinity Health's reply26 May 2025, 10:50
Official
Good day Christina,

We’re sorry to hear that your previous experiences with our WhatsApp line weren’t ideal. However, we’re delighted to know that Dimpho Pule was able to assist you effectively and resolve your query.

Your kind words will be shared with Dimpho and the team – it's always encouraging to hear when our members receive the service they deserve.

Should you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
Affinity Health Management Team