CP
Craig P

1 reviews | Active since Jul 2021

14 Jul 2021, 13:15

Harra*****t by telesales

Bad bad bad . You ask for a quote and then get harrased by telesales continiously even though you have on numerous occasions said no thanks i dont want a medical aid. Over 20 calls in a month .

0
Replies (2)
Affinity Health
Affinity Health's reply14 Jul 2021, 13:27
Official
Good Day Craig ,
 
 Thank you for bringing your concerns to our attention.
  We will ensure that your complaint is escalated to our independent Sales Brokerage for an investigation and a Complaints Officer will be in contact with you. 
We sincerely apologize for the inconvenience caused.
 
 Kind Regards,
 Affinity Health Management Team 
Affinity Health
Affinity Health's reply19 Jul 2021, 10:01
Official
 Good Day Craig, 

 Kindly note that we have received feedback from the Brokerage that your details have been removed from their systems.
 
 Once again, please accept our apologies on behalf of the Brokerage.
 
 Kind Regards
 Affinity Health Management Team