KM
Khutso M

1 reviews | Active since Mar 2023

23 Mar 2026, 16:42

Harrased with calls.

I'm harrasednwith your 1000 calls daily. This is the 10th call for today. I'm really ****ed. I have told you guys several times to remove me from your dialer an I keep getting your calls.. Not intrested in your service. I paid 2 full. Months an I didn't eve get to use your service after being told it doesn't work we're I stay.

Can you please stop harassing me. Please remove *** from your system stop bothering me pls. Email ***

0
Replies (5)
Affinity Health
Affinity Health's reply24 Mar 2026, 08:18
Official
Dear Khutso, 

We sincerely apologise for the frustration and inconvenience you’ve experienced. This is certainly not the level of service we aim to provide.

Please be assured that your concerns have been escalated, and a Complaints Officer will be in contact with you shortly to address the matter, ensure your number is removed from our system, and resolve your complaint as quickly as possible.

Thank you for bringing this to our attention.

Best regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply24 Mar 2026, 10:54
Official
Good day Khutso,

Please note that a Complaints Officer attempted to contact you but was unable to reach you. Your number has now been added to our "Do Not Call" list, and we sincerely apologize for any inconvenience this may have caused.

Should you require any further assistance or wish to discuss your concerns in more detail, please do not hesitate to reach out to us. Your feedback is important, and we are committed to ensuring your experience with Affinity Health is a positive one.

Thank you for your understanding.

Best regards,
Affinity Health Management Team
KM
Khutso M's update25 Mar 2026, 17:06
Reviewer Update
This is not true. I'm still receiving calls and they hung up. I'm now harrased by calls you hung up. Today I counted every 30 min you guys call me. Can you please remove my numbers from your dialer. This is seriously annoying and I feel violated.
KM
Khutso M's update25 Mar 2026, 17:06
Reviewer Update
Please remove my *** number please.
Affinity Health
Affinity Health's reply26 Mar 2026, 08:21
Official
Good day Khutso,

Please note that the number *** was removed from the system, as this was the number originally provided to us. We will submit a new request to have *** removed as well.

Our sincere apologies for any inconvenience caused. Please let us know if there is anything else we can assist you with.

Best regards,
Affinity Health Management Team