GM
Greg M

1 reviews | Active since Nov 2017

01 Nov 2017, 15:21

Harassment - months of cold calling - terrible company - disgusting

Sometimes more than once daily i have to reject a call from Affinity Health.

I loaded TrueCaller on my phone just to block Affinity calls.

If you answer the call then the person / computer on the other side ends the call.

This has been going on for months now and it is true harassment. I wish this company would just leave me alone.

0
Replies (5)
Affinity Health
Affinity Health's reply01 Nov 2017, 15:42
Official

Good day Greg

Thank you for sharing your concerns with us.

We hereby apologise for the inconvenience caused by the call(s).

Please be assured that it is not our intention to cause distress or any inconvenience to anyone.

Kindly note that we receive our data from outsourced marketing campaigns and we will inform them to remove your number from their system.

In this light, we hereby allude you to the National Data Base https://www.nationaloptout.co.za to remove your contact details for marketing purposes.

Kind regards

Affinity Health Management

GM
Greg M's update01 Nov 2017, 15:45
Reviewer Update
Thank you - that will be most helpful and i appreciate the prompt response.
Affinity Health
Affinity Health's reply01 Nov 2017, 16:31
Official

Good day Greg

Thank you for your prompt response in return.

Please be assured that we will resolve your complaint accordingly and return to confirm closure thereof.

Kind regards

Affinity Health Management

GM
Greg M's update03 Nov 2017, 08:56
Reviewer Update
Good day, Please note that i am still getting calls from Affinity Health. I followed your link and removed my contact details fro marketing purposes - yet no change. Your assistance herein would be greatly appreciated.
Affinity Health
Affinity Health's reply03 Nov 2017, 09:13
Official

Good day Greg

Thank you for disclosing this to us.

Your query had already been relayed for appropriate action to effected.

Please be assured that a follow up query has been lodged, feedback of which will be promptly relayed to you as soon as it is available.

Your patience in this regard is duly appreciated.

Kind regards

Affinity Health Management