LS
Lebogang S

1 reviews | Active since Jun 2015

28 Apr 2017, 08:31

Great service

<p>I joined Affirnity health last year and before last week I had not received my card, I spoke to 3 people who promised to deliver and they didnt. Long story short, I was chatting to Anche on the live chat and he was amazing. I was going on and on about how angry I am about the bad service, but he took the blame for it and was apologizing and he made sure I got my card within 3 days as promised. Very impressed by his customer service, thank you so much I have my card now. </p>

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Replies (1)
Affinity Health
Affinity Health's reply28 Apr 2017, 14:21
Official

Good day Lebogang,

Thank you for taking the time to compliment our Customer Care Agent. We always appreciate receiving positive feedback on the service rendered to our members.

We are pleased to hear that your cards query has been sorted out and will relay your compliment onto Anche.

Kind regards

Affinity Health Management Team.