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Mphokuhle M

1 reviews | Active since Jan 2021

27 Jan 2021, 11:20

Great customer services from Gabriel Mtimkhulu from Affinity Health

I would like to appreciate Gabriel Mtimkhulu for the professional way he assisted me when I had a quiry with my Affinity medical aid. He responded well and politely and explained in detail how my policy was. Keep up the great work and thank you again for your kind assistance.

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Replies (1)
Affinity Health
Affinity Health's reply27 Jan 2021, 11:23
Official
Good Day Mphokuhle 
 
 Thank you for your compliment and your valued feedback.
 
 We appreciate our members noticing the support and assistance our experienced customer care agents provide. We strive to follow excellent customer service. 
 
 Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction.  Gabriel is grateful for the special mention of the service he delivered to you.

Kind Regards
Affinity Health Management Team