1 reviews | Active since Oct 2018
Great Customer Service experience
I have been looking for health cover for my niece and nephew and have been struggling to get one which can cater for just children and Affinity Health came to the rescue when I received once of their promotional communication.
I made contact via their online chat platform and Tshegofatso Malatji one of their Customer Care Agent was AMAZING in providing me with all the information and answering all my questions for can be absolute sure about the service they are offering.
Thank you Tshegofatso Malatji for having made my day indeed. Customer service like this is hard to find lately and you were a true gem in assisting my small family members get health care.
Regards Refiloe M.
Good day Refiloe
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
Good day Refiloe
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
