LW
Lucinda W

1 reviews | Active since Jul 2022

03 Jan 2025, 11:01

Great customer service

Nurse Joseph was most helpful assiting me, very professional and fast 5 stars for Nurse Joseph! Would have been 5 stars all in all had I received my membership card and policy number

0
Replies (1)
Affinity Health
Affinity Health's reply03 Jan 2025, 14:19
Official
Good day Lucinda

Thank you for sharing your feedback and for your kind words about Nurse Joseph! We’re thrilled to hear that he provided you with such professional and efficient assistance – he truly embodies the standard of care we aim to deliver.

We sincerely apologize for the delay in providing your membership card and policy number. Your membership details are a priority, and we’re committed to resolving this for you as quickly as possible.

Kindest regards
Affinity Health Management Team