Great Customer Service
<p>I strangled with canceling my policy for a while with one of the consultants. i decided to go to Affinity live chat where i spoke to Chantal. I explained how i had been strangling with cancelling my policy and she helped me immediatly with no hesitation. This was great customer service and it was a plesure communicating with her.</p> <p> </p> <p>from being an angry client i was converted to a satisfied and happy client. Big Ups to her.</p>
Hi Zinhle,
Firstly, please accept our sincerest apologies for the difficulties experienced with regards to your cancellation. We are pleased to know that you have been assisted in a prompt and efficient manner by our Customer service agent Chantal.
We have relayed your kind words on to her which has been warmly accepted.
Kind regards,
Affinity Health Management Team
Hi Zinhle,
Firstly, please accept our sincerest apologies for the difficulties experienced with regards to your cancellation. We are pleased to know that you have been assisted in a prompt and efficient manner by our Customer service agent Chantal.
We have relayed your kind words on to her which has been warmly accepted.
Kind regards,
Affinity Health Management Team