NM
Noluthando Mafuta-Koomson
1 reviews | Active since Mar 2024
02 Mar 2025, 05:19
Gratitude
I wanna pass the word of appreciation to Affinity complaints team, my was resolved with in 24 hours after so many hours of hide and seek. Keep on doing a great job. And to KerryLee, thank you for patience.
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Affinity Health's replyOfficial
02 Mar 2025, 08:49Good day Noluthando,
Thank you for sharing your experience with us. We’re glad to hear that our Complaints Team was able to resolve your issue within 24 hours and that Kerry-Lee provided you with the patience and support you needed. We truly appreciate your recognition of their efforts!
We apologize for any previous frustration you may have experienced and are always working to improve our service. Your feedback helps us grow, and we hope to provide you with an even better experience in the future.
Kind Regards,
Affinity Health Management Team
Thank you for sharing your experience with us. We’re glad to hear that our Complaints Team was able to resolve your issue within 24 hours and that Kerry-Lee provided you with the patience and support you needed. We truly appreciate your recognition of their efforts!
We apologize for any previous frustration you may have experienced and are always working to improve our service. Your feedback helps us grow, and we hope to provide you with an even better experience in the future.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply02 Mar 2025, 08:49
Official
Good day Noluthando,
Thank you for sharing your experience with us. We’re glad to hear that our Complaints Team was able to resolve your issue within 24 hours and that Kerry-Lee provided you with the patience and support you needed. We truly appreciate your recognition of their efforts!
We apologize for any previous frustration you may have experienced and are always working to improve our service. Your feedback helps us grow, and we hope to provide you with an even better experience in the future.
Kind Regards,
Affinity Health Management Team
Thank you for sharing your experience with us. We’re glad to hear that our Complaints Team was able to resolve your issue within 24 hours and that Kerry-Lee provided you with the patience and support you needed. We truly appreciate your recognition of their efforts!
We apologize for any previous frustration you may have experienced and are always working to improve our service. Your feedback helps us grow, and we hope to provide you with an even better experience in the future.
Kind Regards,
Affinity Health Management Team