XK
Xolile K
1 reviews | Active since Dec 2024
02 Dec 2024, 13:55
Good service from Nurse Joseph
I waited for too long for the nurses to pre authorise me. I ended up speaking to Nurse Joseph on WhatsApp. It was quick. Thank you so much nurse for your kindness. I truly appreciate it.
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Affinity Health's replyOfficial
02 Dec 2024, 14:13Good day Xolile,
Thank you for taking the time to share your experience! While we regret that you initially experienced delays with the pre-authorization process, we’re delighted to hear that Nurse Joseph was able to assist you promptly and with kindness.
Your feedback inspires us to continue improving our services and delivering the care our members deserve.
Kind regards,
Affinity Health Management Team
Thank you for taking the time to share your experience! While we regret that you initially experienced delays with the pre-authorization process, we’re delighted to hear that Nurse Joseph was able to assist you promptly and with kindness.
Your feedback inspires us to continue improving our services and delivering the care our members deserve.
Kind regards,
Affinity Health Management Team
Affinity Health's reply02 Dec 2024, 14:13
Official
Good day Xolile,
Thank you for taking the time to share your experience! While we regret that you initially experienced delays with the pre-authorization process, we’re delighted to hear that Nurse Joseph was able to assist you promptly and with kindness.
Your feedback inspires us to continue improving our services and delivering the care our members deserve.
Kind regards,
Affinity Health Management Team
Thank you for taking the time to share your experience! While we regret that you initially experienced delays with the pre-authorization process, we’re delighted to hear that Nurse Joseph was able to assist you promptly and with kindness.
Your feedback inspires us to continue improving our services and delivering the care our members deserve.
Kind regards,
Affinity Health Management Team