BZ
Buhle Z

1 reviews | Active since Aug 2015

09 Mar 2020, 19:55

Good Service at Affinity Health insurance

Excellent service from Vanessa Madonsela from Authorisation dept who responded to my complains and concerns regarding Affinity package. She is very efficient and clear in her explanation. It was bit scary at first cause i have referred quite a lot of people in joining this insurance and have moved from medical big company however thus far the service is excellent. I hope it will stay like this and the right consultants will be credited for the excellent work done. Excellent service for Bubbles as well who assisted me very professionally with caring in her tone. Furthermore I will continue to bring more clients to the organization and hope the service will remain the same.

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Replies (1)
Affinity Health
Affinity Health's reply10 Mar 2020, 18:04
Official
Good Day Buhle

We are so pleased to hear that you were assisted by the Pre-Authorisation Agents effectively, efficiently and professionally.

We will definitely ensure that these employees are acknowledged for their service rendered to you.

We appreciate your post and welcome all clients you bring to join our family.

Kind Regards
Affinity Health Management Team