KD
Kay D
1 reviews | Active since Jul 2013
18 May 2015, 09:46
Good Service
After being members at Affinity for 3 years , my husband decided he was going to change to another medical aid. We dually gave our notice at the end of March 2015. Things did not pan out as planned and tail between my legs I approached Nikki (who always goes the extra mile with all queries) about being reinstated at Affinity, with her usual calm, efficient manner she approached all concerned and with in 2 hours had a favourable answer for me. A HUGE thank you to Nikki and Affinity Health
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Affinity Health's replyOfficial
18 May 2015, 10:05Hello dudgeon@,
Thank you for taking the time to report your experience on Hello Peter.
We are pleased hear that you received a level of customer service that Affinity Health is aspiring to reach.
Thank you for making special mention of Nikki, her recognition is appreciated.
Kind Regards,
The Affinity Health Management Team
Thank you for taking the time to report your experience on Hello Peter.
We are pleased hear that you received a level of customer service that Affinity Health is aspiring to reach.
Thank you for making special mention of Nikki, her recognition is appreciated.
Kind Regards,
The Affinity Health Management Team
Affinity Health's reply18 May 2015, 10:05
Official
Hello dudgeon@,
Thank you for taking the time to report your experience on Hello Peter.
We are pleased hear that you received a level of customer service that Affinity Health is aspiring to reach.
Thank you for making special mention of Nikki, her recognition is appreciated.
Kind Regards,
The Affinity Health Management Team
Thank you for taking the time to report your experience on Hello Peter.
We are pleased hear that you received a level of customer service that Affinity Health is aspiring to reach.
Thank you for making special mention of Nikki, her recognition is appreciated.
Kind Regards,
The Affinity Health Management Team